Privacy Policy

At The Pilates Place we are serious about protecting your privacy.
We collect and process personal data about you to for business purposes, to fulfil legal obligations and protect the security of our systems and our customers.
Our Privacy Notice outlines the collection, use, sharing and protection of your personal information.
If you have any queries about this Notice please contact The Company Director.

INFORMATION WE COLLECT FROM YOU
We may collect and process the following data about you: information that you provide by completing forms on our website www.pilatesplace.co.uk and on your first visit to the studio. This includes: information provided at the time of registering to use our site, subscribing to our service or posting material. If you contact us, we may keep a record of that correspondence. Details of transactions you carry out through our site and of the fulfilment of your orders. Any details concerning your visits to our site and the resources you access. Any details relating to your health and fitness as disclosed by you to us on your registration as a client of The Pilates Place.

We need to collect and process personal information about you - including your name, email address, gender and date of birth – in order to:
administer your accounts with us and process orders, payments or applications submitted by you, customise the service we provide to you administer or otherwise carry out our obligations in relation to any agreement you have with us including in relation to our products and services verify your identity anticipate and resolve problems with any products and services supplied to you send you information about our products and services if you have requested such information

We may ask you for this information through our website, by email or when you visit the studio. Certain information is collected automatically, as described later in this Privacy Policy. Although we do not make it compulsory to give us every type of information, the more information you volunteer, the more we can accurately tailor our products and services to you.

STORING AND PROCESSING YOUR PERSONAL DATA
All information you provide to us is stored on our secure server and will be processed by us (for example, when you make payments).
Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access our site, you are responsible for keeping this password confidential. We ask you that you do not share this password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. We will do our best to protect your personal data but cannot guarantee the security of your data which you transmit to our site at your own risk.

DISCLOSURE OF YOUR INFORMATION
We will not disclose your information to any third party with the exception of our booking system which is operated by Mindbody. This is where your account details and bookings will be held.

YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data). If we intend to use your data for such purposes, you can exercise your right to prevent such processing by checking the boxes on the forms we use to collect your data or by emailing us at info ‘at’ pilatesplace.co.uk
The General Data Protection Regulation (GDPR) provides for rights of access, modification and deletion of your personal information.

CHANGES TO OUR PRIVACY POLICY
Any future changes to our privacy policy will be posted on this page.

INFORMATION STORAGE ON YOUR COMPUTER OR OTHER DEVICE
We may store some information (commonly known as a cookie) on your computer or other device when you look at our website. This information allows you to use our website and helps us to provide you a high standard of service. You can erase our block cookies from your device (your help screen or maula should tell you how to do this), but certain Pilates Place services may not work correctly, if you set your browser not to accept cookies.

THIRD PARTY WEBSITES
Our site may, from time to time, contain links to other websites. If you follow such links, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies, their content or the goods and/or services provided by these websites.

IMPROVING OUR SERVICE
If you have agreed to it, staff fro The Pilates Place may contact you from time to time by email or telephone to get your feedback on the products and service we provide to you. We want to be able to provide you with a high standard of service. For this purpose, where you have agreed to it, we may send you details of products or services from time to time that we think may be of interest to you.

KEEPING OUR RECORDS ACCURATE
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time. Please contact us so that we can attend to this. If you have another query relating to your information, please contact us.